Faq

After the goods are dispatched, how long does for standard shipping to deliver the package?
The delivery time will vary a lot from country to country. In short, the shipping time alone could be around 6-15 business days，
Delivery time is not guaranteed for Standard Shipping as there are lot of factor affecting its speed. The above are estimated time required by the express service and does not include the processing time of the Customs in the destination country. In some cases the local Customs office of your country may require additional documents and time to have your package cleared, and this may also cause further delay on the delivery.
Where do you ship?
We are a Melbourne-based company operating with 2 fulfillment centers. We have warehouses in Melbourne and China. All orders are shipped from the warehouse closest to the shipping address provided at checkout. However, we cannot promise an order will ship from a certain warehouse, as our team works as hard as possible to get orders out as quickly as they can, and stock may be limited in select warehouses. In this case, orders will ship from the warehouse that has sufficient stock. This may result in additional customs fees.